eBook Instructions

We think that eBooks are a great solution for most students. Below you will find instructions for access products from our partner companies.

If you are have questions about or are having difficulty with an ebook, click here to jump to the troubleshooting section (or feel free to scroll down, of course).

 

Redeeming Your Purchase

Instructions for VitalSource

  1. Go to https://www.vitalsource.com/.
  2. Click "Redeem" in the top navigation bar.
  3. Create a new account if you do not yet have one for this site. Otherwise, login.
  4. Enter the code found on your receipt or in your order update email.

Instructions for RedShelf

  1. Go to https://wku.redshelf.com/.
  2. In the "Redeem Code" field enter the code found on your receipt or in your order update email.
  3. Create a new account if you do not yet have one for this site. Otherwise, login.
  4. If you have an associated access code accompanying this product, a code will appear on your screen. Enter this code on the appropriate product site.

Instructions for Copia

  1. Go to https://cra.thecopia.com.
  2. If you do not already have an account, please sign-up for one. Otherwise, login.
  3. In the "Redeem Code" field enter the code found on your receipt or in your order update email.
  4. Happy reading!

FAQ

If you ordered on our website:
  1. You should receive an email confirmation of your order shortly after checkout.
  2. A follow-up email will include confirmation that your order was processed and will include your redemption code(s).
If you purchased in our store:
  1. You will receive multiple receipts from our store at the time of purchase.
  2. One of your receipts will include a set of instructions for redeeming your ebooks along with a code.
  3. Follow the steps on your receipt to access your purchase (or see the instructions above).
Please try the following:
  1. Return to your account information on our website, and verify that your email address is correct.
  2. Review your order history to see if your order has processed. If you see a code below your ebook, you can click on the code to go to the appropriate redemption webpage.
  3. If the above steps do not help, click here to email the Textbook Department.
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